Privacy Policy

1. Information We Collect

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We collect various types of information from and about users of our website, including:

• Personal Information You Provide Directly: This includes information you voluntarily submit to us, such as:

  • Contact Information: Name, postal address, email address, and telephone number (e.g., when you register an account, subscribe to our newsletter, place an order, or contact customer service).

  • Payment Information: Credit card numbers, debit card numbers, or other financial account information (processed securely through third-party payment processors, we do not store full payment card details).

  • Demographic Information: Such as age, gender, or preferences, if you choose to provide it.

  • Order Information: Details about products purchased, order history, and delivery preferences.

  • Communications: Records of your correspondence with us (e.g., emails, chat logs).

  • User-Generated Content: Any content you submit to our website, such as product reviews or comments.

• Information Collected Automatically: When you access and use our website, we may automatically collect certain information about your equipment, browse actions, and patterns, including:

  • Usage Details: Your IP address, browser type, operating system, referring URLs, access times, pages viewed, and the path you take through our website.

  • Device Information: Information about the mobile device or computer you use to access our website, including device identifiers and mobile network information.

  • Location Information: General geographic location derived from your IP address.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your Browse experience, analyze site traffic, understand user behavior, and for marketing purposes. More details are provided in Section 4 (Cookies and Tracking Technologies).

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2. How We Use Your Information

We use the information we collect for various business purposes, including:

• To Fulfill Orders and Provide Services:

  • Processing your purchases and managing your orders.

  • Delivering products to you.

  • Providing customer support and responding to your inquiries.

  • Managing your account and preferences.

• For Marketing and Communication:

  • Sending you promotional offers, newsletters, and updates about Ginga Jack’s Ginga Juice products and events (where you have consented or as permitted by law, subject to CAN-SPAM Act compliance).

  • Personalizing your website experience and product recommendations.

  • Conducting surveys and market research to improve our offerings.

• For Website Improvement and Analytics:

  • Analyzing website usage and trends to improve the functionality, performance, and user experience of our website.

  • Troubleshooting and maintaining the security of our website.

• For Legal and Compliance Purposes:

  • Complying with applicable laws, regulations, and legal processes (e.g., Ohio Data Breach Notification Law).

  • Protecting our rights, property, or safety, and that of our users or others.

  • Detecting, preventing, and addressing fraud, security breaches, or other illegal activities.

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3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, website hosting, data analytics, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

• Marketing and Advertising Partners: We may share certain information with advertising networks and marketing partners to display targeted advertisements to you on our website or other platforms. We will only do so in compliance with applicable laws, including providing opt-out options where required.

• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity. We will notify you of any such transfer and any changes to this Privacy Policy.

• Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government investigation).

• Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms of service, illegal activities, suspected fraud, or situations involving threats to the safety of any person.

• With Your Consent: We may share your information with third parties for other purposes with your explicit consent.

We do not sell your personal information to third parties for monetary consideration.

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4. Cookies and Tracking Technologies

Our website uses "cookies" and other tracking technologies to enhance your experience.

• What are Cookies? Cookies are small text files placed on your device by a website that you visit. They are widely used to make websites work more efficiently and to provide information to the website owners.

• How We Use Cookies: We use cookies for various purposes, including:

  • Essential Cookies: Necessary for the website to function properly (e.g., enabling shopping cart functionality).

  • Analytical/Performance Cookies: To collect information about how visitors use our website, such as which pages are visited most often, to help us improve website performance.

  • Functionality Cookies: To remember your preferences and choices (e.g., language selection, login details) to provide a more personalized experience.

  • Targeting/Advertising Cookies: To deliver advertisements relevant to your interests, both on our website and on other sites.

• Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

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5. Children's Privacy (COPPA Compliance)

Ginga Jack’s Ginga Juice is committed to protecting the online privacy of children. Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

• If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take reasonable steps to delete that information promptly.

• If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately using the information in Section 9 (Contact Us) so we can take appropriate action.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

• Credit Card Information: When you make a purchase, your payment information is encrypted and processed by reputable third-party payment gateways. We adhere to industry standards for payment card security, such as PCI DSS. In compliance with Ohio Revised Code §1349.18, we will not print more than the last five digits of your credit card number or the expiration date on any electronically printed receipt.

• Recording of Information (Ohio Revised Code §1349.17): We adhere to Ohio law regarding the recording of credit card numbers, telephone numbers, and social security numbers. We will only record such information for legitimate business purposes (e.g., collection) with your explicit consent and will not disclose it to third parties for unrelated marketing purposes.

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely dispose of it.

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8. Your Privacy Rights and Choices

As a user of our website, you have certain rights regarding your personal information, subject to applicable law:

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.

• Opt-Out of Marketing Communications (CAN-SPAM Act): You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you transactional or relationship messages (e.g., order confirmations, customer service responses).

• Do Not Track: While some web browsers offer a "Do Not Track" signal, there is no universally agreed-upon standard for how companies should respond. We currently do not respond to "Do Not Track" signals.

• Ohio Personal Privacy Act (OPPA - Anticipatory): While the Ohio Personal Privacy Act (OPPA) is not yet enacted, we are mindful of its proposed provisions. Should OPPA become law and your interactions with Ginga Jack's Ginga Juice fall within its scope, we anticipate providing you with additional rights, including:​

The right to know what personal data is collected about you.

• The right to opt-out of the processing or sale of your personal data.

• The right to data portability.

• The right to correct inaccuracies in your personal data.

• The right to request deletion of your personal data.

• The right to opt-out of targeted advertising.

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We encourage you to monitor the legislative developments in Ohio regarding data privacy. If OPPA is enacted, we will update this Privacy Policy accordingly and implement mechanisms to facilitate the exercise of these rights.

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9. Data Breach Notification (Ohio Revised Code §1349.19)

In the unfortunate event of a data breach involving your "personal information" as defined by Ohio law (i.e., your name combined with your Social Security number, driver's license number/state identification card number, or account number/credit/debit card number linked to a security code or password), we will comply with the Ohio Data Breach Notification Law. This means we will notify affected Ohio residents as quickly as possible, but no later than forty-five (45) days after discovery of the breach, in the manner prescribed by law, and take other necessary steps to mitigate harm.

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10. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any modifications indicates your acceptance of the updated terms.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

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Ginga Jack’s Ginga Juice

140 S. Walnut Street Wooster, Ohio 44691

 

info@gingajacks.com

 

 216-770-4374